UModeler Hub

umodeler hub i cannot sign up conflict(409) error occurs this occurs when the email or username is already in use by another user please try using a different email address or username i received an error message saying "an error occurred whil sending the request " while signing up what does this mean and how can i resolve it? network issues a poor or unstable internet connection can interrupt the data transmission firewall or security settings sometimes, firewall or security settings might block requests how to resolve check your internet connection ensure that your internet connection is stable wait and retry sometimes waiting a few minutes and retrying can resolve the issue if it's related to temporary server overload or downtime check system settings ensure that your firewall and security settings are not blocking the request contact support if the problem persists, reach out to the support team of the service you're using for specific assistance support team email mailto\ contact support\@umodeler com i haven't received the verification email, and i'm getting a 'not acceptable (406)' error message please check if your antivirus firewall program is running if it is, please disable this firewall program during the registration process and give it another try is it a valid email? only users who receive our service's sent email can use the service occasionally, the reception of the email we sent may be blocked by the email service provider did the email arrive in the spam folder? please check if the email sent by our service is in the spam folder our service no longer sends emails if the user cannot properly receive emails if the email has arrived in the spam folder, please take action so that it is no longer classified as spam i cannot log in please check the verification email sent after signing up are you unable to log in, seeing a page like the one below? untitled if so, please check whether a verification email has arrived at the email address you used for your account if you didn't receive it, check your spam folder and complete the verification process if there is no verification email in the spam folder, there's a possibility that it was blocked by your email provider please contact the person in charge for help please check if your internet connection is stable the login function is available in an environment where internet connection is possible check if it is a corporate internet environment or an http proxy environment in some corporate internet environments, you may need to ask your network administrator to allow access to the https //api umodeler com/ domain however, our service does not yet support http proxy settings we plan to support http proxy settings in the near future when i enter the invoice number or order id on the umodeler x plus unlock page, an internal server error (500) occurs this issue usually occurs when the hub is already logged in it can be resolved by logging out and then logging back in untitled you can log out of the umodeler hub by clicking the sign out button as shown below untitled i cannot download the package are you an authenticated user? package download takes too long you may need to check the quality of your internet service it seems like i can't access the service do you need a corporate internet environment or http proxy settings? in some corporate internet environments, contact your network administrator to access our service our service does not currently support http proxy settings we plan to support http proxy in the near future the problem still persists to help resolve the issue, please send an email inquiry to mailto\ contact support\@umodeler com or contact the umodeler x discord server issue forum ( https //discord gg/zhcjkjjcnm ) we will do our best to resolve the issue as soon as possible an error occurs during the account creation process, stating “illegal byte sequence encountered in the input parameter name string” it has been determined that this error occurs when non english characters are included in the following items unity project path windows computer name (pc or computer name) you can check the computer name by entering hostname in the command prompt as shown below untitled to change the computer name , you can do so in the windows settings panel using the rename this pc feature you can open the settings panel by pressing the windows button and typing settings therefore, please try changing the names of these items to english and then attempt again here is the reference page for this issue https //github com/mono/mono/issues/7117 https //github com/bepinex/bepinex/issues/407 https //youtu be/xbq6mhzglus?si=goub3rhxae3jegx