Troubleshooting
UModeler X
30 min
modeler x | general the unity editor exited with an error dialog that included a message like this “failed to present d3d11 swapchain due to device reset/removed…” while using umodeler x, there are occasional instances where the error window below appears and unity crashes this issue is related to gpu processing delays and can occur even when not using umodeler x often, upgrading your installed graphics card drivers to the latest version can resolve the problem below is guides for general solutions related to this issue unity forum failed to present d3d11 swapchain due to device reset/removed list of solutions microsoft timeout detection and recovery (tdr) additionally, it tends to occur more frequently with lower hardware specs, such as gpu memory or gpu performance etc currently, we’re striving to resolve this issue, though it’s proving to be very challenging if the issue persists, try enabling the disable gpu options feature introduced in umodeler x version 0 17 1 you can find this toggle feature in the debug group of the preferences window when disable gpu options is enabled, it deactivates the gpu skinning and use dxgi flip model swapchain for d3d11 properties found in the player options of the project settings window, reducing the likelihood of this error occurring project settings > player > gpu skinning projections > player > use dxgi flip model swapchain d3d11 changing the quality to 'very low' in project settings can also reduce the likelihood of errors occurring lastly if you don't need to use direct3d11 as a graphics api, you can change the graphics api to vulkan , opengl , direct3d12 in project settings > player > other settings > graphcis apis for windows to avoid this issue vulkan, opengl, direct3d12 in project settings > player > other settings > graphcis apis for windows the probuilder toolbar and the umodeler x toolbar are overlapping starting from umodeler x version 0 14 7, you can change the position of the toolbar here's how to do it click on the gear icon in the toolbar 2\ when the preferences window opens, go to umodeler x > display > toolbar position and adjust the position the default anchor position is in the center at the top if you increase the y value, you'll see the toolbar moving downwards in hdrp and urp scenes, textures appear magenta when installing umodeler x in hdrp and urp projects, the default material is set for builtin rp, which causes the textures of umodeler x objects to appear magenta in this case, as shown in the video below, you can resolve this by setting the hdrp or urp default material as the default material in the umodeler x settings under preferences for umodeler x objects that have already been created with magenta textures, please change the material to the hdrp or urp default material using the material tool the toolbar is not visible in the scene view if enter play mode options is enabled, the toolbar in the scene view may not be visible you can resolve the issue by disabling the project settings > editor > enter play mode settings > enter play mode options , or by enabling the reload domain while keeping the enter play mode options enabled umodeler x | modeling mode the inspector window displays a warning message \[please select a umodeler x object to activate this window], and the umodeler x related ui does not appear this message typically appears when a game object containing the umodeler x component or the umodeler x component itself is deactivated if both the game object and the component are activated but this warning still appears, please check if the installed zepeto studio version is 3 2 5 or later this warning may also occur in projects with version 3 2 4 or earlier installed umodeler x | rigging mode in rigging mode, a message related to \[gpu skinning] is displayed occasionally, when using rigging mode with the \[gpu skinning] option enabled, a direct x related error may occur, causing unity to crash to use umodeler x rigging mode in a stable environment, you can disable the \[gpu skinning] option under \[player → other settings] group located in \[edit → project settings] this error is planned to be fixed in the future upon entering the rigging mode, \[set the root bone] warning appears when you start the rigging mode of a umodeler x object without setting a root bone , a warning message appears to resolve this issue, either drag the game object that will serve as the root bone from the hierarchy window and drop it into the root bone object property field, or click the disk icon on the right to select the root bone object typically, the root bone object forms a hierarchical structure with multiple sub bone objects and is often found as a child object of the corresponding game object in rigging mode, undo/redo for tree bone selection is not properly updated in this case, updating occurs when you select another bone and then reselect it when entering rigging mode, the message \[rigging bones have been changed please proceed with remapping ] is displayed there are cases where the registered rigging bone data does not match the actual bone tree data in the hierarchy in this case, press the \[remap rigging] button to convert the data to the current bone tree data in the hierarchy the existing boneweight information is automatically converted, as long as there is no damage to the riggingbone information the cases of mismatch include change of root bone deletion of root bone renaming of root bone change of root bone position renaming of existing child bone deletion of existing child bone change of existing child bone position creation of a new child bone upon entering the rigging mode, \[the modifiers have to be collapsed ] warning appears rigging mode cannot be activated when there are modifiers in the modifier stack therefore, all modifiers must be collapsed or removed before entering rigging mode to preserve the changes made by the modifiers, you need to perform the collapse modifier action follow these instructions select the top modifier in the modifier stack click the collapse modifier button this action collapses all modifiers and applies the changes made by them to the source mesh when umodelerizing a skinnedmeshrenderer, the skinning and skeleton information does not appear correctly if the root bone is not set and the bone hierarchy is not visible in the hierarchy window, it means that the bone hierarchy has been optimized in the animator component in this case, you need to perform a deoptimize process to make the optimized bone structure visible again in the hierarchy window please follow the following procedure this feature does not operate on prefab instances if it's a prefab instance, you should unpack it in the hierarchy before moving forward skinnedmeshrenderer가 포함된 animator 구성 요소에서 deoptimize transform hierarchy를 실행합니다 skinnedmeshrenderer로 돌아가서 rootbone이 null이 아닌 gameobject로 선택되었는지 확인한 다음 umodelerizing을 진행합니다 umodeler x | painting mode when entering painting mode, the message \[at least one face has to be unwrapped using uv editor to paint] appears this warning message appears when there are no unwrapped faces to paint, at least one or more faces of the model must be unwrapped to uv coordinates using the built in unwrap group tools in the uv editor the link below is a manual page about the unwrap group in the uv editor unwrap group link additionally, for basic shapes, make sure the auto unwrap shape option is enabled in the preferences window this option is enabled by default with this option turned on, basic shapes are created with uvs already generated, allowing you to start painting immediately without a separate unwrapping process umodeler x | ai texturing "server is not responding please ensure that the server is running in api mode" error occurs the issue is that the above popup appears and the generation process does not proceed at this time, open the webui user bat file in the stable diffusion folder with notepad enter " api" in the marked area, save, and then restart to resolve the issue "insecure connection not allowed" error occurs this error seems to occur because the webui uses the http protocol instead of https you can resolve this issue by checking the "allow downloads over http" option in the project settings window starting with unity 2022 3, there is an option that allows downloads over http regardless of the platform ("allow downloads over http ") if you select this option to "always allowed," the issue above can be resolved if the problem persists, please contact us at contact support\@umodeler com i get a 'torch is not able to use gpu' error when installing stable diffusion webui if you encounter a runtime error like the one below and can't proceed further when installing stable diffusion webui, venv "c \stable diffusion web ui\stable diffusion webui\venv\scripts\python exe" python 3 10 6 (tags/v3 10 6 9c7b4bd, aug 1 2022, 21 53 49) \[msc v 1932 64 bit (amd64)] version v1 7 0 commit hash cf2772fab0af5573da775e7437e6acdca424f26e traceback (most recent call last) file "c \stable diffusion web ui\stable diffusion webui\launch py", line 48, in \<module> main() file "c \stable diffusion web ui\stable diffusion webui\launch py", line 39, in main prepare environment() file "c \stable diffusion web ui\stable diffusion webui\modules\launch utils py", line 384, in prepare environment raise runtimeerror( runtimeerror torch is not able to use gpu; add skip torch cuda test to commandline args variable to disable this check try editing the command arguments in the webui user bat file by adding “ skip torch cuda test” and then run it again find the "webui user bat" file left click on it and choose "edit " look for the line that says "set commandline args=" and add " skip torch cuda test" to it (should look like set commandline args= skip torch cuda test ) zepeto studio the toolbar icons at the top of the scene view are not visible please check if the installed zepeto studio version is 3 2 5 or later this issue can occur in projects with version 3 2 4 or earlier installed the console displays an error related to \[tripolygon umodelerx editor umxeditor exit()] and it does not function properly please check if the installed zepeto studio version is 3 2 5 or later this issue can occur in projects with version 3 2 4 or earlier installed i'm unable to download zepeto related assets from umodeler hub issues such as vpns or firewalls can cause failures when importing zepeto package files uploaded to the cdn in such cases, please download and use the same file from the upload below zepetorigginghelpermeshes unitypackage zepetobasicshortsleevet unitypackage i can't create basic shapes with mouse actions in the scene view, or all the icons in the inspector window are disabled and unusable it's highly likely that this issue occurs when using umodeler x with a project that has zepeto studio version 3 2 4 or lower installed please try using umodeler x with a project that has zepeto studio version 3 2 5 or higher installed